Frequently Asked Questions

Vaidham sells Ayurvedic wellness products with clear ingredient, dosage, composition, net quantity, batch, price, and support information on product pages.

Suitability depends on age, health condition, current medicines, pregnancy, lactation, allergies, and the specific product. Please read the product label and consult a qualified clinician if you are under treatment or unsure.

Some herbs can interact with medicines or medical conditions. Do not combine products with ongoing treatment without professional guidance from your doctor or qualified Ayurvedic practitioner.

No wellness product can guarantee the same result for every person. Ayurvedic products usually work best with correct usage, consistency, diet, lifestyle, and suitable selection.

Each product page includes ingredients, composition, dosage or directions, benefits, FAQs, pricing, net quantity, SKU, GTIN where available, and other product details.

Livodham is an Ayurvedic liver care syrup intended to support overall liver wellness, natural detox support, toxin protection, and healthy weight-management routines.

Livodham contains Guduchi, Triphala, Arjuna, Kasni, Kalmegh, Bhuiamlaki, and Punarnava in a syrup base.

The current product direction is 15 ml twice daily, before breakfast and before dinner, or as directed by a physician. Always follow the product label.

Livodham may support liver wellness and natural detox routines, but it is not a replacement for medical diagnosis or treatment for fatty liver, jaundice, hepatitis, or any liver disease.

ArthReliv is an Ayurvedic joint support oil for external massage. It may help support joint comfort, flexibility, tissue nourishment, and easier movement.

ArthReliv contains Nirgundi Oil, Nilgiri Oil, Dhatura Oil, Erend Oil, Lemongrass Oil, Kalonji Oil, spice oil blend, Kapur Oil, Gandhapura Tail, Gandhabiroja Tail, and Til Oil.

Apply a sufficient quantity on the affected area and massage gently to help penetration. Leave it on. Fomentation may be done before application, as mentioned in the product direction.

No. ArthReliv is for external use only. Do not consume it, apply it to broken skin, or use it near eyes, mouth, or sensitive areas.

Vaidham communicates verified quality credentials including GMP certified manufacturing, ISO certified quality systems, AYUSH approved Ayurvedic products, and FDA approved quality compliance.

Use the Authenticity Check page to verify product and batch information where records are available. Product pages may also show batch, expiry, lab report, and traceability details.

Lab reports are shown on product pages when configured for that product or batch. If a report is not visible, contact the Wellness Desk with the product and batch details.

Check the product page and the physical product label. The product label should always be treated as the final reference for batch, expiry, manufacturer, MRP, net quantity, dosage, and warnings.

Login helps Vaidham collect accurate customer details, save addresses, connect orders to your account, support order tracking, and provide better after-order assistance.

Available payment options are shown during checkout and may include UPI, cards, net banking, wallets, or other supported payment gateway methods.

Log in and open My Orders or Track Order to see order status and shipment updates where courier tracking is available.

Address changes may be possible only before dispatch. Contact support quickly with your order number. Once dispatched, address changes depend on courier feasibility.

You can call or WhatsApp 9416367044, use the Wellness Desk page, or email support through the official contact details shown on the website.

Vaidham offers free shipping on orders above ₹999. Final shipping charges, if any, are shown before checkout.

Most orders are processed in 1-2 business days. Delivery usually takes 2-7 business days depending on pincode, courier route, stock availability, and local conditions.

Eligible returns are reviewed according to the Refund & Return Policy. Products generally need to be unused, unopened, untampered, and reported within the policy window unless there is a verified damage, defect, expiry, or wrong item issue.

Opened, used, tampered, or partially consumed wellness products are usually not returnable for safety and hygiene reasons unless there is a verified defect or damage issue approved by support.

Approved refunds are initiated after review and verification. Bank, UPI, card, wallet, or payment gateway settlement timelines may vary after Vaidham initiates the refund.